Terms & Conditions
Our standard process is to collect 50% downpayment to begin work, and collect the final 50% upon satisfactory completion of the project.
We can agree upon separate terms, in writing, before beginning a project together.
Grant of Rights
Once full payment is received, Wellness Website Design, LLC grants all rights of the work to the client, for distribution, display, and reproduction.
Wellness Website Design, LLC retains the right to display the work in its own portfolio.
Change in Scope
For projects that contain fixed-cost bids, any change in the agreed-upon scope of work will result in an additional estimate and invoice within five (5) business days.
For projects billed on an hourly basis, if Wellness Website Design, LLC believes that the hours worked will exceed the agreed-upon budget by 10%, we will notify the client as soon as is reasonable, in writing. If this is agreed to as acceptable by the client, in writing, the final invoice will contain all hours worked.
If the Client cancels this project for the Client’s convenience of for reasons not connected with the performance of Wellness Website Design, LLC, the deposit will not be refunded.
If the Client cancels the project for good cause related to our performance (e.g., neglecting the project, work being performed in a manner that is not timely and professional, etc.), the deposit shall be refunded, less the reasonable value of any deliverables accepted by the Client prior to cancellation for cause.
If the billable work has exceeded the initial down payment, the client will be invoiced for that amount. Once paid, all artwork and coding completed will be given to the client.